After managing one of the country’s leading independent bookstore cafes and working in publishing, Donna Paz Kaufman founded The Bookstore Training Group of Paz & Associates in 1992 with the mission of helping booksellers build skills and insights so that they may lead healthy, life-driven, profitable independent bookstores. Today, she and her husband, Mark, also own Story & Song Bookstore Bistro, a bookstore café and arts venue in Amelia Island, Florida.